Efficient communication and convenience are essential in today’s fast-paced veterinary environment. One of the most time-consuming tasks for veterinary staff involves handling client requests for animal health documentation, especially during busy seasons like pet travel or show preparation. Whether it's a Coggins test, health certificate, rabies vaccination record, or an Extended Equine Certificate of Veterinary Inspection (EECVI), managing these requests manually can slow down your workflow.
Enter MyVetLink, a powerful tool from GlobalVetLink that simplifies this process by giving clients direct access to their animal’s official certificates. With automatic digital delivery, clinics can save valuable time, reduce administrative work, and improve client satisfaction. All while maintaining compliance.
What Is MyVetLink?
MyVetLink is a secure online platform that allows veterinarians to share completed certificates and animal documents directly with their clients. Developed by GlobalVetLink, it serves as the pet or livestock owner's digital hub for accessing certificates issued through the GlobalVetLink Compliance Assistant.
Clients can log in from any device, view their documents, and present official digital copies for travel or regulatory needs. No more printing, scanning, or last-minute emails from the clinic.
Why MyVetLink Is a Game-Changer for Veterinary Clinics
1. Streamlined Client Communication
Once a veterinarian issues a certificate in the GlobalVetLink platform, such as a Certificate of Veterinary Inspection (CVI), Equine Infectious Anemia (EIA) test (Coggins), or Rabies Certificates, it is automatically uploaded to the animal owner’s MyVetLink account. There’s no need for the clinic to manually send copies or follow up with printouts.
2. Reduced Administrative Burden
With MyVetLink, front desk teams and technicians spend less time fielding calls and email requests for documents. Clients who have registered with MyVetLink can retrieve their certificates at their convenience, anytime and anywhere. This self-service capability means fewer interruptions and faster workflows at the clinic.
3. Improved Client Experience
Clients appreciate having quick, on-demand access to important documents when they’re preparing to travel, move animals between states, or present regulatory paperwork. The MyVetLink platform is user-friendly, mobile-responsive, and accessible 24/7, which helps strengthen trust and satisfaction.
4. Secure and Compliant Document Sharing
All documents shared via MyVetLink are backed by GlobalVetLink’s secure systems. Clinics can be confident that certificates are reaching the intended recipients safely and in a format accepted by authorities, airlines, and show organizers.
How Clients Use MyVetLink
Once a veterinarian signs a certificate using the GVL platform:
- Clients receive an email invitation to register for MyVetLink (if they haven’t already).
- After logging in, clients can view and download completed certificates.
- All documents are organized by animal, so clients can quickly find what they need.
Veterinarians also have the option to resend certificate notifications directly from the GVL platform in case a client misplaces the original email.
Promote MyVetLink to Your Clients
Veterinary practices can easily promote MyVetLink with educational materials provided by GlobalVetLink, including printable handouts, videos, and our help center. These resources help clients understand the benefits and encourage them to sign up for the service, helping your team reduce unnecessary admin time.
MyVetLink is more than just a certificate portal; it’s a digital bridge that enhances clinic efficiency and client satisfaction. Whether your clients are transporting horses across state lines, flying with a pet, or selling livestock, giving them the ability to securely access their documents empowers them and saves your team valuable time.
If your clinic is already using GlobalVetLink’s Compliance Assistant, you’re just a few clicks away from making MyVetLink part of your streamlined workflow.
