Connected clients are happy clients. Set them up with MyVetLink

by | May 6, 2020 | Blog, Featured | 0 comments

Our customer success team has been getting a lot of recent questions from customers about how get their clients started with a MyVetLink account.
We’re highlighting our best training resources in this blog, including helpful information for veterinarians, clients and agents (someone who manages a client’s animal).

MyVetLink provides 24/7 online access to digital animal health certificates and records, so your clients never lose their documents.

With MyVetLink, clients can:

  • Access health certificates, rabies, EIA tests and other animal records
  • Message you to ask questions or request services
  • Search interstate movement requirements for compliant travel

Resources for Veterinarians

MyVetLink Overview
Overview of how MyVetLink accounts work and how to grant MyVetLink access to clients.
Granting/Revoking MyVetLink Access
Quick video showing only how to grant and revoke MyVetLink access.
Agent Account Overview 
Shows Agent account from owner and veterinarian perspective.
Linking Animals to Agent
Quick demo of how to link animals to agent.

Resources for Clients / Owners

MyVetLink Owner Account Registration
How to sign up for an owner account
MyVetLink Overview
Overview of MVL account
EECVI – Viewing/Creating Trips
Video overview of EECVIs and how to add trips/view travel permits

Resources for Agents

MyVetLink Agent Account Overview
Agent account from agent and veterinarian perspective
MyVetLink – Agent Account Registration
How to register for a MVL Agent account

We’re here to help

The GVL Customer Success Team is available via chat, email or phone every day from 7:00 a.m. to 7:00 p.m. central time. Call 515-817-5704 or email

Training Sessions

Join a live training session with the support team, or request a training session for your team.

Help Center

Explore the GVL help center for training materials, frequently asked questions and helpful resources.


View in-depth training sessions or brief demo tutorials on GVL’s YouTube channel.

Recent GVL Blog Posts

Support Report from GVL Customer Success – July 2020

Support Report from GVL Customer Success – July 2020

Welcome to our monthly newsletter created by the Customer Success team to highlight seasonal trends, helpful hints, and GVL news.A view from our desks (at home) We have experienced a steady flow of cases over the past few months. This past month we saw over 3,900...

GVL Employee Spotlight: Morgan Thorpe

GVL Employee Spotlight: Morgan Thorpe

As part of the GVL blog, we’re featuring our employees so you can get an inside view into what keeps GVL running. We are very proud of our team and excited to share some of our employee profiles with you. Today we’re featuring GVL Customer Success Representative...

Arizona Accepts Six-Month Equine Health Certificates

Arizona Accepts Six-Month Equine Health Certificates

Arizona state animal health officials now accept six-month health certificates for equine interstate movement. The Extended Equine Certificate of Veterinary Inspection (EECVI) program, launched by a number of state animal health officials in 2019, now has 31 US states...