Our customer success team has been getting a lot of recent questions from customers about how get their clients started with a MyVetLink account.
We’re highlighting our best training resources in this blog, including helpful information for veterinarians, clients and agents (someone who manages a client’s animal).
MyVetLink provides 24/7 online access to digital animal health certificates and records, so your clients never lose their documents.
With MyVetLink, clients can:
- Access health certificates, rabies, EIA tests and other animal records
- Message you to ask questions or request services
- Search interstate movement requirements for compliant travel
Resources for Veterinarians
MyVetLink Overview
Granting/Revoking MyVetLink Access
Agent Account Overview
Linking Animals to Agent
GVL Help Center
Find answers to the most common questions in our help center, including:
What is the difference between an agent and owner MyVetLink account?
How to grant MyVetLink access to clients
What can owners see in their MyVetLink account?
Resources for Clients / Owners
MyVetLink Owner Account Registration
MyVetLink Overview
EECVI – Viewing/Creating Trips
GVL Help Center
Find answers to the most common questions in our help center, including:
What if my animals and certificates aren’t in my account?
How do I access my certificates in MyVetLink?
Can I view my animal info and certificates on my phone?
How can I add or change animal/personal information?
What does “Awaiting Lab Results” mean?
How long will I be able to access my certificates in MyVetLink?
Resources for Agents
MyVetLink Agent Account Overview
MyVetLink – Agent Account Registration
GVL Help Center
Find answers to the most common questions in our help center, including:
