Contact GlobalVetLink

Our team is here to help! If you have questions about creating a GlobalVetLink account or need any more information, please reach out to us.


Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. (CT)

Find the plan that works for you. Check out our sign-up page!


Customer Support

Hours: Monday – Friday, 7:00 a.m. – 7:00 p.m. (CT)
Saturday, 9:00 a.m. – 5:00 p.m. (CT)
Sunday, 10:00 a.m. – 1:00 p.m. (CT)

Visit the Help Center for answers to frequently asked questions, software tutorials, and much more!

How do I access certificates my veterinarian completes through GlobalVetLink?

Ask your veterinarian to grant you MyVetLink access. You'll receive an email to create your MyVetLink account.

Visit our MyVetLink page to learn more about MyVetLink and how to set up your account.

GVL customer support

If you are a GlobalVetLink customer in need of immediate assistance, please log into your GlobalVetLink account to Chat with our Customer Support Team.

Contact form requests are reviewed daily, Monday - Friday. Our team will respond to your request via email within 24 hours. Customers who need immediate assistance should log into their account to chat with our team. You can also visit our GlobalVetLink and MyVetLink Help Centers for FAQs and additional resources.

Free eBooks

Gain the knowledge and expertise you need to succeed with our free eBooks.

Beyond Paper: Digital CVIs eBook

The Essential Pet Travel Toolkit for Veterinarians