Destinations Covered:
- Countries that accept electronic USDA endorsement: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Israel, Japan, Panama
- Countries that require physical USDA endorsement of IHCs: Austria, Belgium, Bulgaria, Canary Islands, Channel Island, China, Croatia, Cyprus, Czech Republic, Denmark, England, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hungary, Ireland, Isle of Man, Italy, Lithuania, Luxembourg, Malta, Netherlands, Northern Ireland, Norway, Poland, Portugal, Scotland, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Wales (U.K.)
- Countries where USDA endorsement is not applicable: American Samoa, Hawaii, Guam, Northern Mariana Islands
What’s Included:
- Destination country veterinary import requirements research and confirmation(s)
- Pet records review and travel eligibility assessment
- Rabies vaccination certificate review and correction advisement
- Client communication (optional)
- Patient preparation timeline (if requested)
- Guided appointment instructions
- Custom patient treatment summary documents (if needed)
- Prepared VEHCS certificate
- Prefilled International Health Certificate
- Prefilled Certificate of Veterinary Inspection (CVI)
- USDA endorsement monitoring and tracking
- USDA return for correction support
- On-call appointment support with GVL’s Pet Travel Consultant team
What’s Not Included:
- USDA endorsement fee(s)
- Prepaid mailing label fee(s)
- Lab testing fees or lab sample shipping fees
- Parasite treatment products
- Vaccination products
- Exam fees
If Applicable:
- Import permit application management and/or fees
- Import permit
- Quarantine reservation management and/or fees
- Destination country pre-alerts
Destinations Covered:
- Countries that accept electronic USDA endorsement: Aruba, Barbados, Belarus, Cayman Islands, Ecuador, Georgia, Ghana, Grenada, Guatemala, Guinea, Jamaica, North Macedonia, Peru, Philippines, Saint Lucia, St. Maarten, Tanzania, Uruguay
- Countries that require physical USDA endorsement of IHCs: Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Armenia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, British Virgin Islands, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Republic, Chad, Comoros, Congo (Democratic Republic of the), Djibouti, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Fiji, Gabon, Gambia, Guinea-Bissau, Guyana, Honduras, Iceland, India, Indonesia, Iran, Iraq, Jordan, Kazakhstan, Kenya, Kiribati, Republic of Korea, Kuwait, Kyrgyzstan, Lao People’s Democratic Republic, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia (Federated States of), Moldova (Republic of), Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palau, Papua New Guinea, Paraguay, Qatar, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, South Sudan, Sri Lanka, Sudan, Suriname, Syrian Arab Republic, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
What’s Included:
- Destination country veterinary import requirements research and confirmation(s)
- Pet records review and travel eligibility assessment
- Rabies vaccination certificate review and correction advisement
- Client communication (optional)
- Import permit application guidance (if applicable)
- Custom veterinary preparation timeline (upon request)
- Custom-guided appointment instructions
- Custom patient treatment summary documents (if needed)
- Prefilled FAVN Report Submission form
- Prefilled International Health Certificate
- Prepared VEHCS certificate
- USDA endorsement tracking and monitoring
- USDA return for correction support
- On-call appointment support with GVL’s Pet Travel Consultant team
What’s Not Included:
- USDA endorsement fee(s)
- Prepaid mailing label fee(s)
- Lab testing fees or lab sample shipping fees
- Parasite treatment products
- Vaccination products
- Exam fees
If Applicable:
- Import permit application management and/or fees
- Import permit
- Quarantine reservation management and/or fees
- Destination country pre-alerts
Destinations Covered:
- Countries that accept electronic USDA endorsement: Australia
- Countries that require physical USDA endorsement of IHCs: New Zealand
What’s Included:
- Destination country veterinary import requirements research and confirmation(s)
- Pet records review and travel eligibility assessment
- Rabies vaccination certificate review and correction advisement
- Client communication (optional)
- Custom veterinary preparation timeline
- Custom guided appointment instructions
- Custom patient treatment summary documents (if needed)
- AU Microchip ID Verification prefilled documents + VEHCS certificates + support
- Prefilled FAVN submission form (if needed)
- Prefilled AU RNATT Declaration / NZ OVD + VEHCS certificate + support
- Prefilled International Health Certificate
- Prepared VEHCS certificate
- USDA endorsement tracking and monitoring
- USDA return for correction support
- On-call appointment support with GVL’s Pet Travel Consultant team
What’s Not Included:
- USDA endorsement fee(s)
- Prepaid mailing label fee(s)
- Lab testing fees or lab sample shipping fees
- Parasite treatment products
- Vaccination products
- Exam fees
If Applicable:
- Import permit application management and/or fees
- Quarantine reservation management and/or fees
- Destination country pre-alerts
Required for pets transiting through an EU country en route to their final destination. This certificate ensures compliance with EU regulations during layovers or stopovers within the European Union.
Download Level Breakdown DetailsThe carrier used is FedEx, with labels designated for Priority Overnight service. Both the client and clinic are included in the tracking email notifications.
Download Level Breakdown DetailsA standardized form required by the USDA for international travel. It verifies that the pet’s rabies vaccination meets both U.S. and destination country requirements and is completed accurately for endorsement.
Download Level Breakdown DetailsAdding the endorsement fee is optional. It is paid directly to the USDA at cost and will be included on your invoice.
Pricing Tiers:
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$101 – For countries not requiring a lab test (e.g., rabies titer)
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$160 – For countries requiring a lab test
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$206 – For countries requiring 3–6 lab tests
GlobalVetLink’s Pet Travel Concierge Service (PTCS) is a comprehensive, white-glove solution that takes the entire international pet travel paperwork process off your plate. Our experienced pet travel consultant team handles everything from collecting pet and travel details to preparing international health certificates, submitting documents to the USDA through VEHCS for endorsement, and tracking the endorsement process until completion. This service is designed for complex international destinations or any time you want to save time and eliminate the stress of international pet travel documentation—allowing you to focus on treating your patients instead of navigating complicated regulations.
The Pet Travel Concierge Service is available for all international destinations worldwide. While GlobalVetLink’s platform has built-in requirements for over 50 countries that veterinarians can handle themselves, PTCS specializes in complex destinations, such as Australia, New Zealand, and other countries with extensive documentation requirements. The service complements the GVL Compliance Assistant platform, enabling you to handle straightforward destinations independently while seamlessly transferring more complex cases to our concierge experts. Whether your client is traveling to Europe, Asia, South America, Africa, or anywhere else, our team can manage the documentation.
The process is simple and designed to minimize your workload:
- Submit a Request – Complete the online PTCS Request Form with your client’s travel information. Your request enters our queue, and PTCS fees will be invoiced after acceptance.
- Request Review – Our team reviews your request and assigns it to a Pet Travel Consultant based on team availability, destination requirements, and travel timeline.
- Next Steps & Cost Breakdown – Your assigned consultant reaches out with a detailed timeline, cost estimate, and next steps.
- Approval & Start – Once you approve, we gather necessary records, create a travel preparation timeline, and prepare required documentation.
- Certificate Preparation – You receive prefilled international health certificate(s) ready for finalization and VEHCS submission.
- USDA Monitoring – We track and monitor the USDA endorsement process.
- Delivery – Endorsed certificates are emailed to you and the pet owner and are available in your VEHCS account.
PTCS provides comprehensive support, including: pet records review and travel eligibility assessment, custom travel preparation timeline creation, international health certificate preparation (prefilled and ready for your signature), VEHCS certificate submission guidance, rabies certificate preparation (the standardized form required by USDA verifying rabies vaccination meets requirements), complete USDA submission and endorsement monitoring, and ongoing communication throughout the process. Your Pet Travel Consultant serves as your dedicated point of contact, staying 10 steps ahead to handle any complications or requirements that arise.
Pricing for PTCS varies based on the complexity and requirements of the destination country. The exact cost depends on the specific destination country’s requirements, the complexity of the documentation, and the timeline. When you submit a request, your assigned Pet Travel Consultant will provide a detailed cost breakdown for your review before you approve the project. USDA endorsement fees (paid directly to the USDA) can optionally be added to your invoice at cost. The service is invoiced during the billing cycle following your order’s acceptance.
Yes, but your involvement is minimal. You’ll still need to conduct the physical examination of the pet to verify health status and finalize/sign the prefilled certificates that our team prepares for you. However, all the research, documentation preparation, VEHCS submission setup, and endorsement tracking are handled by our team. Your Pet Travel Consultant will guide you through exactly what you need to do and when, providing prefilled documents that are ready for your review and signature. This typically saves hours of work compared to managing the entire process yourself.
Our Pet Travel Consultant team brings extensive expertise in managing complex domestic and international pet travel requirements. Our consultants have successfully handled travel to hundreds of destinations worldwide, including notoriously complex countries like Australia, New Zealand, the UK, and countries with multiple transit requirements. They stay current on constantly changing international regulations, USDA requirements, and destination-specific documentation needs. Veterinarians consistently praise our team’s responsiveness, attention to detail, and ability to anticipate and prevent potential complications, making what could be a stressful experience seamless and straightforward.
The Pet Travel Concierge Service handles complex scenarios, including multiple pets traveling together, pets transiting through multiple countries (like flying through Germany en route to the UK), and complex itineraries with specific timing requirements. Our consultants are experienced in managing these situations and will ensure all necessary documentation, including transit certificates when required, is prepared correctly and delivered on schedule. When submitting your request, please provide complete details about all pets and your full travel itinerary. Your consultant will then create a comprehensive plan for the entire journey.
Getting started is simple. Visit the Pet Travel Concierge Service page on the GlobalVetLink website and complete the online PTCS Request Form with your client’s travel information, including pet details, destination country, and travel dates. After submission, our team will review your request and assign a Pet Travel Consultant who will reach out to discuss next steps, timeline, and cost.